Breakdowns are stressful, but filing a repair claim doesn’t have to be. At Total360™, we make the process simple, fast, and reliable—so you can keep rolling without delay.
Here’s everything you need to know to file a repair claim with Total360™:
Step-by-Step Guide: Filing a Repair Claim
✅ 1. Contact Total360™ Express Claims — 24/7
Call our dedicated Express Claims line anytime to file a repair claim with Total360, day or night.
📞 Phone: 888-806-9360
Our team is standing by 24/7 to assist.
✅ 2. Share the Issue
When you call, be ready to explain the problem. We’ll ask for:
- Vehicle details (make, model, VIN)
- Location of the breakdown
- Description of the issue
✅ 3. Choose a Repair Facility
We can:
- Recommend a nearby trusted repair facility, OR
- Work with your preferred shop.
Total360™ partners with leading repair shops nationwide to ensure quality and speed.
✅ 4. Authorization & Diagnostics
Once the shop diagnoses the issue, they’ll send the repair estimate directly to Total360™.
Our claims team:
- Reviews and approves eligible repairs
- Contacts you if anything is excluded or needs clarification
Most claims are processed same day.
✅ 5. Repair + Payment
After approval, the shop will complete the repair.
We’ll handle the payment directly with the repair facility so you’re not left out of pocket.
✅ 6. Get Back on the Road
Repairs done. Paperwork handled. Downtime minimized.
That’s the Total360™ difference.
💡 Pro Tip: Use the Total360™ Member Portal
You can also submit a claim or check claim status via your online dashboard. It’s fast, easy, and mobile-friendly.
